This Privacy Notice for Echelon Prime, Inc ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Download and use our mobile application (Nova Nerds), or any other application of ours that links to this Privacy Notice.
Use Nova Nerds. Nova Nerds (“Licensed Application”) is a piece of software created to engage users by combining entertainment and accessible gameplay with educational elements. By guiding characters like Ethan “Comet” through thrilling platform-based missions on Mars, the game challenges players with puzzles and scientific discoveries while introducing them to real-world concepts in a fun interactive way. It is customized for Android mobile devices (“Devices”). The Application’s main use is to inspire curiosity and learning through a rich narrative, all while maintaining a balance of high-octane action, engaging mechanics, and intellectual challenges.
Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@echelonprime.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

Local Language Accessibility (Philippines-specific recommendation) For users in the Philippines, we are committed to providing this Privacy Policy in Filipino upon request. To request a translated version, please contact us at support@echelonprime.com.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information?We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights?The easiest way to exercise your rights is by visiting support@echelonprime.com, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

1. WHAT INFORMATION DO WE COLLECT?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

email addresses
usernames
contact or authentication data

Sensitive Information. We do not process sensitive information.

Social Media Login Data. If you log in using a social media account, we may access basic profile details like your name and email as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Children’s Privacy (COPPA & APP Compliance)

Children’s Privacy:

Nova Nerds does not knowingly collect personal information from children under 15 without verifiable parental consent. If we become aware that a child under 15 has provided personal information, we will take prompt action to delete it. Parents can request deletion by contacting support@echelonprime.com.

Obtaining Verifiable Parental Consent

To comply with the Children’s Online Privacy Protection Act (COPPA), we require parents or legal guardians to provide verifiable consent before collecting any personal information from children under 15. This process includes:

Email Verification: Parents receive an email with a consent form detailing the types of data to be collected and the purpose.
Government ID Verification: Parents may be required to upload a valid government-issued ID to confirm their identity.
Payment Method Verification: As an alternative, we may process a nominal charge on a credit card as a means to verify the parent’s identity.

Only upon successful verification will any child-specific account features be activated.

Mechanisms for Deleting Underage Data

If we discover or are informed that we have collected personal information from a child under 13 without proper consent, we will:

Immediately restrict access to the data to prevent further use.
Notify the parent or guardian of the data collected and the actions being taken.
Permanently delete the data from our systems and confirm the deletion with the parent or guardian.

Parents or guardians can report unauthorized collection or request deletion by contacting support@echelonprime.com.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

If you interact with us on a social media platform using your social media account (e.g., Facebook or X), we receive personal information about you from such platforms such as your name, email address, and gender. You may have the right to withdraw your consent to processing your personal information. Learn more about withdrawing your consent. Any personal information that we collect from your social media account depends on your social media account’s privacy settings. Please note that their own use of your information is not governed by this Privacy Notice.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To administer prize draws and competitions. We may process your information to administer prize draws and competitions.
To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. DATA SHARING & THIRD PARTIES

In Short: We may share information in specific situations described in this section and/or with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.

Transparency in Advertising and Analytics

We partner with third-party providers such as Unity Ads, Google Analytics, and Azure PlayFab to enhance your experience. These partners may collect data about your interactions with Nova Nerds for analytics and advertising purposes. For detailed information about their data collection and usage practices, including how to opt-out, please refer to their respective privacy policies:

The third parties we may share personal information with are as follows:

Advertising, Direct Marketing, and Lead Generation
Unity Ads
Allow Users to Connect to Their Third-Party Accounts
Google account
Cloud Computing Services
Google Cloud Platform and Azure PlayFab
Data Backup and Security
Azure PlayFab
Functionality and Infrastructure Optimization
Azure PlayFab
User Account Registration and Authentication
Google Sign-In
Web and Mobile Analytics
Google Analytics and Azure PlayFab
Website Hosting
Squarespace
Website Testing
Google Play Console

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Service Providers: For hosting, analytics, and advertising (e.g., Google Analytics, Azure PlayFab, Unity Ads).
Legal Compliance: To comply with legal requests or enforce our policies. We do not sell personal information to third parties. Data shared with advertising or analytics providers is anonymized or aggregated whenever possible.

4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third-party websites. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

We do not sell personal data. Shared data is anonymized whenever possible.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user’s account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Cross-border Data and Local Data Transfers

(Noted from CH: Alternative language: Data collected may be transferred and stored outside your country of residence. We ensure such transfers comply with applicable privacy laws, including using Standard Contractual Clauses (SCCs) for international data transfers.)

Your personal data may be stored and processed outside Australia, including in the Philippines. We comply with APP 8 (Cross-border disclosure of personal information) by implementing:

Specifically:

For Philippine Residents: Your data is stored locally, in compliance with the Philippines’ Data Privacy Act of 2012.
For Residents in Australia: Your personal information may be transferred to the Philippines and other jurisdictions. By using our Services, you consent to the transfer of your personal information to countries outside your own.
Safeguards: We rely on mechanisms such as Standard Contractual Clauses (SCCs) or equivalent legal frameworks to protect your data during these transfers.
Security measures to prevent unauthorized access.

If you have concerns or require further details about these data transfers, please contact us at support@echelonprime.com.

Data Breach Notification

Under Australia’s Privacy Act 1988, if a data breach is likely to result in serious harm, we will:

Notify the Office of the Australian Information Commissioner (OAIC) and affected users within 30 days.
Inform affected users about the nature and extent of the breach.
Users will receive instructions on protective steps.
Take immediate corrective action will be taken to secure user data.
Take immediate corrective actions to secure user data.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at support@echelonprime.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

10. DO AUSTRALIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

This Privacy Policy complies with Australia’s Privacy Act 1988 and the Australian Privacy Principles (APPs). Users in Australia have specific rights regarding how their data is collected, stored, and used.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

      Category 
      Examples 
      Collected 
    

  
      A. Identifiers
      Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
      YES
    

      B. Personal information as defined in the California Customer Records statute
      Name, contact information, education, employment, employment history, and financial information
      NO
    

      C. Protected classification characteristics under state or federal law
      Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
      NO
    

      D. Commercial information
      Transaction information, purchase history, financial details, and payment information
      NO
    

      E. Biometric information
      Fingerprints and voiceprints
      NO
    

      F. Internet or other similar network activity
      Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
      YES
    

      G. Geolocation data
      Device location
      NO
    

      H. Audio, electronic, sensory, or similar information
      Images and audio, video or call recordings created in connection with our business activities
      NO
    

      I. Professional or employment-related Business contact details in order to provide you our information
      Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
      NO
    

      J. Education Information
      Student records and directory information
      NO
    

      K. Inferences drawn from collected personal information
      nferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
      NO
    

      L. Sensitive personal information
      We do not collect information of this nature
      NO
    

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for: Category F - As long as the user has an account with us.

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

We collect and share your personal information through:

Click redirects: Google Forms, Nova Nerds Website, Echelon Prime, Inc Website and Support Team.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We have sold or shared the following categories of personal information to third parties in the preceding twelve (12) months:

The categories of third parties to whom we sold personal information are:

The categories of third parties to whom we shared personal information with are:

Advertising, Direct Marketing, and Lead Generation
Unity Ads
Web and Mobile Analytics
Google Analytics and Azure PlayFab

User Rights in Australia

As a resident of Australia, you have the right to:

Access: Request a copy of your personal data held by us.
Correction: Request corrections to inaccurate or incomplete personal data.
Erasure: Request the deletion of your data, subject to legal obligations.
Objection: Object to certain types of data processing, including marketing.
Data Portability: Request a copy of your data in a machine-readable format.

However, under certain conditions if the request is frivolous, vexatious, or suspicious we have the ability to refuse your request.

How to Exercise Your Rights

To exercise these rights, you can contact us by emailing us at support@echelonprime.com, or by referring to the contact details at the bottom of this document.

You can opt out from the selling of your personal information, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings.

Under Australia’s Privacy Act 1988, an individual can designate an authorized agent to make a request on their behalf. However, we can refuse a request if the agent fails to provide sufficient proof of authorization.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under Australia’s Privacy Act 1988, if we decline to take action regarding your request, you may appeal our decision by emailing us at support@echelonprime.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

If you believe your rights have been violated, you may lodge a complaint. You may do so by filing a complaint through Office of the Australian Information Commissioner (OAIC).

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@echelonprime.com or contact us by post at:

Echelon Prime, Inc
1860 Chicago Ave Ste G20
Riverside, CA 92507
United States

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact: support@echelonprime.com.

Privacy Policy

(Australia)

PRIVACY POLICY